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Merchandise may be returned or exchanged via mail within 15 days from date of receipt and must be accompanied by an original sales receipt. Sales will be credited in the original tender or merchandise credit. All sale merchandise is final sale and cannot be returned or exchanged. Returned and exchanged items must be returned unused with all original garment tags attached.
Returning an Online Purchase
Follow these simple steps to return your purchase.
Step 1: Complete Your Returns Form
Step 2: Original Packaging
Pack and seal your box securely, in the original package if possible.
Step 3: Shipping Box
Hawke & Dumar
50 Enterprise Ave N
Secaucus, NJ 07094
Once your package has been received, your refund will be processed within seven business days. If there is a refund due, a credit will be issued in the original form of payment. If you have any questions please contact our customer service team at firstname.lastname@example.org.
When will my credit card be refunded?
Once your package has been received, your refund or exchange will be processed within 3-5 business days. If there is a refund due, a credit will be issued in the original form of payment.
The credit may not show up until your credit card’s next monthly billing cycle. You will be notified via e-mail when this transaction has taken place. Please note that your banking institution may require additional days to process and post this transaction to your account once they have received the information from us.